Description

Estimated Work Time

Computer Tune-Up

Ensure your PC runs smoothly and securely with this PC enhancement and optimization service. Enjoy increased speed and performance, enable basic security features, remove unwanted programs and ensure your PC is functional for everyday use.

1 hour

PC Setup

Set up your computer (including monitor, keyboard, mouse and speakers), install one software application, one external peripheral device, configure your existing Internet configuration, one existing e-mail account, and test your PC for proper functionality. 

1-2 hours

Software Install

Ensure your new software is up and running smoothly on your PC or Mac. We install and perform any needed repairs, configure and update one software title, add convenient desktop, start menu, and quick launch bar shortcuts … software not included.

1 hour

Software Suite Install

Software Suite packages protect your computer from harmful Web traffic and viruses. Install, repair, and configure your Software Suite, including updating antivirus, antispyware, firewall, Web browsing and anti-phishing software. We create an convenient desktop, start menu, and quick launch bar shortcuts for quick and easy access ... software not included.

1-2 hours

Operating System Install

Installation of operating systems takes time and expertise, but helps maximize your computer's performance and security.  We provide a complete, professional installation, including reinstallation of drivers, software and updates.

1-2 hours

Data Back-Up

Automated Data Backup Setup

Automatically backup your important data … program your computer settings so you never have to worry about performing manual backups again.

2 -3 hours

One Time Data Backup - 9.4GB

Keep your most important data safe.  We'll transfer up to 9.4GB of data from your PC to a CD, DVD, network attached storage, an internal or external hard drive or another computer, and import it to an installed program or other location, if desired.

1 -2 hours

One Time Data Backup - Unlimited

If you have large data storage needs, we can transfer an unlimited amount of data from your PC to a network-attached storage, an internal or external hard drive or another computer, and import it to an installed program or other location if desired.

4 -5 hours

Software / E-Mail Support

Microsoft Office Troubleshooting

Get help with software issues over virtual chatting up to 30 mins

30-45 minutes

Email Setup

E-mail setup service

30-45 minutes

Cell Phone Email Setup

Cell phone e-mail setup service

30-45 minutes

Email Troubleshooting

E-mail troubleshooting service … gets your e-mail client up and running on your computer. We'll repair, configure and update the e-mail client … software not included.

45-60 minutes

Software Upgrades

Standard Security & Performance

Software upgrades keep your PC running smoothly and protect it from harmful Web traffic. We install and configure antivirus and antispyware software, enable basic security features, enhance PC speed and performance, remove unwanted programs and ensure your PC works properly for everyday use.

1 hour

Advanced Security & Performance

Includes Standard Security & Performance, as well as the creation of recovery CDs.

1 hour

Premium Security & Performance

Includes Standard and Advanced Security & Performance levels, as well as Internet security software.

1-2 hours

Hardware Upgrades

Hardware Install

Adding a computer peripheral to your PC setup is simple.  We'll install an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner, and configure it for added convenience.

1 hour

Memory Install

Everyone wants more memory! We'll enhance your PC or Mac experience by adding more memory to your computer. With this service, we install an internal stick of memory to your laptop or desktop … hardware not included.

1 hour

Hardware Repair

Repair your non-functional computer.

Estimated Work Time TBD: Complimentary estimate required

Diagnostics, Virus, and Spyware Removal

Diagnostic & Repair (Virus & Spyware Removal)

Make sure your computer is ready for action with this diagnostic and repair service. We uncover and solve any operating system issues, remove viruses and spyware and optimize your PC for improved performance.

3-4 hours

Computer Checkup

With this checkup service, we ensure everything is in working order, and remove any unnecessary programs to improve your PC's performance. We’ll also make sure all updates, software fixes and security enhancements are up to date.

1-2 hours

Diagnostic

Get to the bottom of problems plaguing your computer with this diagnostic service. After testing all of the software and hardware on your computer, we diagnose and explain any problems facing your PC, and follow up with an estimate for repair and a professional system analyzer report so you can make an informed decision regarding your next step.

2-3 hours

Diagnostic & Repair with Backup

Protect your important files, photos and music from extinction by drive crash with this diagnostic, repair and backup service for your PC. We troubleshoot and repair problems, remove viruses and make sure essential information is backed up.

3-4 hours

Diagnostic & Repair with Protection

Enjoy a faster, cleaner and more efficient PC with this diagnostic, repair and protection service. We will optimize, clean and troubleshoot your computer and remove malware to ensure your computer is in tip-top shape.

3-4 hours

Diagnostic & Repair with Upgrade

Take your processing and graphics to new heights with this diagnostic, repair and upgrade service for your PC. We troubleshoot, repair, optimize and clean your computer in addition to installing software and one hardware device.

3-4 hours

Server Support

Standard Windows Server Setup

Provide wireless network connectivity for up to 3 compatible computers and allow easy access to networked digital content with this standard Windows Server service for PC. We set up and configure your home computer’s wireless network connection with your ISP and network your Windows Home Server device, so you can surf the Web wirelessly and access music, digital photos, videos and important data with ease.

3-4 hours

Advanced Windows Server Setup

Receive the benefits of a standard wireless setup with this Advanced Windows Server service, which offers daily backup of your home PC, simple recovery of lost files and sharing of media. We organize a central hub that is accessible from up to 5 computers, so that you can use and access files from your home server.

5 hours plus: Complimentary estimate provided

Premium Windows Server Setup

With our Premium Windows Server Setup, we enable wireless network connectivity on up to 10 PCs, including remote access to networked digital content. We configure your computer's wireless network connection with your ISP, to allow you to access the Web, stored music, movies, digital photos and other data when you are away from home.

5 hours plus: Complimentary estimate provided

Network, Internet and Broadband Support

ISP / Network Troubleshooting

Reinstate a crashed network connection to normal using this network troubleshooting and repair service for PC and Mac. We determine the reason for improper network functioning, troubleshoot and repair your network connection and ensure your networked peripherals are properly reconnected.

1-2 hours

Add Device to Existing Network

Our electronic device setup service provides installation of one electronic device, on an existing network. This can include devices such as a PC or Mac, an access point, a print server, a wireless range extender, a game console, TiVO or Slingbox.

1-2 hours

Standard Wireless Networking

Outfit your PC or Mac for wireless network connectivity with this standard wireless networking service. We set up and configure your computer’s wireless network connection with your ISP, connect a wireless router, update router firmware and enable wireless encryption, so you can surf the Web with wireless freedom and peace of mind.

1-2 hours

Advanced Wireless Networking

Set up and configure your PC or Mac computer's wireless router and network connection with your ISP, in order to allow you the freedom of wireless network connectivity. We enable wireless encryption, troubleshoot connectivity issues, and network up to 2 computers or devices.

2-3 hours

Premium Wireless Networking

Equip your PC or Mac, computer peripherals and other compatible devices with wireless network connectivity with this premium wireless networking service. We set up and configure your computer’s wireless router and network connection with your ISP, enable wireless encryption, troubleshoot connectivity issues and network 6 to 8 computers or devices.

3-4 hours

Premium Family Security

Protect your family from undesirable digital content with this parental control activation and configuration service for select A/V components. We enable and configure parental controls on your computer running Vista, TV and game console and provide instruction on their everyday use.

2-3 hours

Single Networked Component Setup

Get more out of your network … add a network-capable component on your existing network connection.

1-2 hours

Consulting and Training Services

Technology Consultation

We take the time to get to know your computers, networking, and computer peripherals by talking to you about what your expectations are. We provide feedback and advice for integrating all your current PC or Mac components, and offer advice on future purchases to enhance your network setup.

1 hour

PC Basic Training

Personal training at your own pace, using your own computer in the comfort of your own space.  Learn the basics of your PC, or pick any topic you need to know more about.

1 hour

PC Enhanced Training

We come to you! A comprehensive training program designed to answer all your computer questions. Make an appointment and a technician will meet you at your home or office to run through the basics, and more.

2 hours

Mac Basic Training

Learn how to use your Mac with this one hour online personal training session. Pick a topic and learn at your own pace on your own computer.

1 hour

TV Setup and Mounting

TV & Video Setup

We take care of your TV/video setup … we connect, consolidate, and program remotes to simplify functionality.

1 hour

TV Mounting Up to 32-inches

Add a sleek look to your home theater system by having your new flat-panel TV professionally wall-mounted with this service. We take care of the heavy lifting and make sure the TV is attached properly to the wall mount you supply.

1-2 hours

TV Mounting 33 to 60-inches

You can achieve a sleek home theater look without the work with this flat-panel TV mounting service. We mount your large flat-panel TV (using a mounting bracket you supply) on a wall or above a fireplace and connect your TV to an A/V component.

1-2 hours

TV Mounting 61-inches or bigger

Add a stylish look to your living room by letting our installation professionals mount your TV on a wall. We do the heavy lifting for you and safely secure the TV, so you can sit back and enjoy in no time.

1-2 hours

TV Calibration

Optimize the picture of your TV for a better viewing experience.  We calibrate your home theater to provide the most accurate colors in full detail for the darkest and brightest parts of the picture. 

2-3 hours

Home Theater Consultation Service

In-Home Consultation

Determine how to set up your entertainment system in a way that best complements the layout of your room with our in-home consultation. We do a walk-through with you to determine the most feasible area for your entertainment system, and discuss any potential challenges that might arise during installation.

1 hour

Site Survey

Get the most out of your new home entertainment system with a site survey that lets you discuss your proposed home theater setup with a professional installer. We confirm your installation setup can be achieved, and inform you of any custom needs that need to be in place for the work to be completed. 

1 hour

Home Theater Installation Packages

Standard Home Theater Setup

Gurus2go will perform a complete set up of your TV, speakers and components, turning all those boxes into a fully-functioning home theater system. You can leave the manuals in the drawer.

1-2 hours

Advanced Home Theater Setup & Mount

Ensure all of your home theater components work seamlessly. This service includes setup of your TV, speakers and wire concealment, to optimize your audio/visual experience.

3-4 hours

Premium Home Theater Setup and Mount

Mount your TV and speakers on the wall to save space and add style to your home. We ensure the TV and speakers are installed properly, integrated with your home theater components, and all wires are safely concealed. Enjoy a secure, organized system without the heavy lifting or untangling of wires.

5 hours plus: Complimentary estimate provided

Front Projector Installation

Using your mounting brackets and cables, we'll hang your projector for you in the space you've chosen. Connecting audio/video cables will be concealed. If any wires have to be left exposed, or if you choose to leave them visible, we deduct an appropriate amount from the cost of the service.

5 hours plus: Complimentary estimate provided

Projector Screen Installation

Mount your projector screen to a wall or ceiling to complete your home theater.

5 hours plus: Complimentary estimate provided

Remote Control Programming

Remote Control Programming

Remove the clutter from your coffee table with this remote programming service that consolidates your existing remotes into your new universal remote. We configure your universal remote by simplifying and enabling devices to work together seamlessly.

1-2 hours

Media Control Programming

Have your Universal Remote or other remote brands with advanced macro capabilities fully programmed to operate your complete home entertainment system.

3-4 hours

Speaker and Media Systems

Speaker Setup

Connect your new audio components and integrate them with existing A/V equipment so you can enjoy great surround sound from your home theater, and get the most out of your music.

1-2 hours

Add Media Control Device

Forget about using multiple remotes. We can program your new "all-in-one" media control device so all components of your home theater system work properly.

1-2 hours

Media Component Integration

Adding a new component to your existing home theater system? We integrate your new purchase into your existing system and program the component to your media remote.

2-3 hours

Media Control Install

Listen to your audio equipment from any room in your house, set up a multi-room audio system, program the main control system in one room, and integrate the new control system with your existing A/V components.

1-2 hours

Soundbar Setup

Connect your new audio components to set up your soundbar, hide or dress all cables, and optimize your home audio experience.

1-2 hours

Console Gaming

Support Gaming Console Setup & Networking

Everything you get with Gaming Customization & Setup, but at home. We'll connect your X-Box 360, Nintendo Wii, or Playstation 3 gaming system to an existing network, and configure your computer to stream media content to your console.

1-2 hours

Gaming Data Transfer

Thinking of upgrading storage device for your Xbox 360 or PS3 console. Let us handle the installation and data transfer.

1-3 hours

Gaming Customization and Setup

Set up parental controls and keep your mind at ease knowing that your children are only playing and viewing appropriate games, music, and movies. Complete system updates to make sure your system has all of the latest features and enhancements. Set up user accounts to play online, get the latest update and have full control of your new gaming system.

1-3 hours

Computer Gaming

Standard Gamers' Optimization

Before you enter the virtual arena, ensure you’ll make the most of your gaming experience with this enhancement and optimization service for your PC. We upgrade hardware, enhance PC speed, remove unwanted programs and ensure your PC is functional for your next virtual match.

1-2 hours

Advanced Gamers' Optimization

Get in the game with the tools you need to make the most of your gaming experience with this enhancement and optimization service for your PC. We upgrade hardware, enhance PC speed, remove unwanted programs and ensure your PC is functional for the virtual playing field.

1-2 hours

iPod and MP3 Services

iPod Setup and Training

Apple® iPod® setup and training service shows you how to transfer and manager your iPod collection on your computer. Burn songs onto CDs or load tracks on your iPod player so your music library can go wherever you go. Training also includes instruction on how to get the most out of your iPod.

1 hour

iPod / MP3 Integration

Install your iPod's car adapter and listen to your favorite music downloads through your car audio system.

1-2 hours