9 Things We Do Better

We challenge you to find another Managed Service Provider anywhere that would dare to make these promises:

1. 1. We Are Your Trusted Partner. We assign you your own virtual CIO without the added salary! You’ll have an experienced IT professional that will help you choose the best IT path for your business.  We treat your network like our own. We protect your data like it’s ours. We won't ask you to spend one penny that we wouldn't spend on our own network!
2. 2. We’ll Respond In 60-Minutes Or Less - Guaranteed.
   When you call us with a computer problem, we guarantee that your phone call will be either answered immediately or returned within 60 minutes by an experienced technician who can help. If we fail to respond within that time frame, the work is free.
3. 3. Lightning Fast Repairs. You should not have to wait around all day for your computer to be repaired. Using our remote support services, we securely connect to your computer over the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician—usually the same day.
4. 4. No Geek Speak. You deserve answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand “geek speak”.
5. 5. 100% Unconditional Satisfaction Guarantee. You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.
6. 6. No Unpleasant Or Unexpected Surprises. You should EXPECT that no harm come to your network or your data. Before we start working on your computer or network, we’ll evaluate your problem and alert you to any potential risks involved in our support effort. Any risks will be explained in full, and your authorization and agreement will be obtained before work commences. You can also choose to have your data backed up before we begin work.
7. 7. All Projects Completed On Time and On Budget - Guaranteed. When you hire us to complete a project, we won’t nickel and dime you with “unforeseen” charges. Some incompetent or unethical technicians may do this because they haven’t planned or researched a project fully, OR they use it as a way to extract more money from you. Either way, we think it’s dishonest and unethical. That’s why we guarantee all projects to be done ON TIME with no excuses.
8. 8. Predictable Expenses on IT Our service plans have a fixed price. You know EXACTLY what your bill will be because the price doesn’t change, and it includes everything you need to keep your network running at its best.
9. 9. Accurate Billing - Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you’re paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t explain what you’re paying for.

Test-Drive Our IT Support For FREE

As a prospective client, I’d like to give you FREE 27 Point Network Audit to prove that the CubeJumpers Team can do a better job at solving your technology headaches than your current IT Support Company.

Schedule your Free Audit Now!